Policies 

Refund Policy:

There are NO refunds. All sales are final, STORE CREDIT will be only be credited in the following instances:

 

Damaged Product: 

We will offer a STORE CREDIT for a product that has been damaged during the shipping process only when these steps have been followed:

1) You must file a claim with the shipping carrier- all packages should be insured. 

2) You must contact us immediately with your order number and pictures of the damaged product. DO NOT THROW PRODUCT AWAY BEFORE GETTING IN CONTACT WITH US. We will not off a credit of any products without proof of damage. 

3) You must be willing to ship the product back, if asked.

 

Wrong/ missing items:

Please immediately inspect your order upon reception. In the event that you have wrong or missing items, please take the following steps:

Wrong Items:

1) Contact us immediately with your order number. 

2) Products must be unused and in good condition. Please include pictures in your email, we will not be able to exchange or replace without them. 

3) You must  be willing to send product back, if asked. 

 

Thank you !